Shipments and returns
Your pack shipment
Orders are usually processed and dispatched within 2 business days after payment confirmation. For deliveries within the Philippines, packages are shipped via LBC Express, J&T Express, or Ninja Van with tracking provided. By default, deliveries do not require a signature upon drop-off. If you prefer a signature-required delivery via a specialized courier service, please contact us before placing your order—additional charges may apply.
Regardless of the delivery option you choose, we’ll send you a tracking link so you can monitor your shipment in real time.
Shipping Fees
Shipping fees include handling, packaging, and delivery charges. While handling fees are fixed, delivery costs may vary depending on the weight, size, and destination of the package. We highly recommend placing all items in a single order to save on shipping. Please note: we cannot combine two separate orders, and shipping fees will apply to each. We pack all items with great care—especially fragile ones—but once the package leaves our facility, shipment is at the buyer’s risk. Boxes are appropriately sized and padded to ensure your items arrive safe and secure.